Councillor Joe Mihevc has moved the followng motion on item CC13.5:
Motion to Amend Item (Additional) moved by Councillor Joe Mihevc (Final)
That the Acting General Manager, Solid Waste Management Services report to Council on an annual basis on:
1 customer service complaints in each of the 4 districts with details on compliance with performance standards;
2. any and all "extras" beyond the contract paid to contractor; and
3. any City costs to monitor and oversee the contract.